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Articles

Can I change my user's passwords in WHM? Yes. You can change both individual user's passwords and CPanel access passwords by logging in to... Views: 357

Can I customize the control panel? You can change the control panel theme. We have many you can choose from, however you can not... Views: 228

Can I make up my own plans? You can modify any plan that you resell, as long as its under the pre-capped specs.... Views: 216

How are accounts billled under the Reseller Program? All accounts are billed MONTHLY. Once you setup an account it will be scheduled for... Views: 220

How do I setup my accounts once I am a reseller? You will get your own control panel called Web Host Manager/CPANEL. This panel will allow you to... Views: 244

I accidentally suspended an account. Can I get it back? Yes! Once you log into WHM, choose "Suspend/Unsuspend an Account" from the menu tree on... Views: 223

Is it possible to view the bandwidth usage for all of my domains? Yes! After you're logged into your WHM Control Panel, click on "View Bandwidth Usage,"... Views: 251

My user's subdomains are not working. Can I fix them? Yes. Login to your WHM Control Panel and click the link on the left side of screen which says,... Views: 238

What happens if I decide to leave the reseller program? You are free to leave at any time. Your reseller services are on a month to month basis, without... Views: 230

What if one of my clients break your Regardless of whether a client is a retail account, or a reseller client, all violations of our... Views: 222

What is a Reseller? As a reseller, you can sell our hosting packages under you own brand name. The package cost to... Views: 215

What is a skeleton directory? The skeleton directory is a WHM controlled central directory for resellers. By placing your own... Views: 233

What is to prevent my clients from moving directly to you? WE DO NOT accept clientele of our resellers as direct, retail customers. Your clients... Views: 226

What reseller tools do you have? There is a Reseller Web Manager that allows you to setup and completely manage your hosting... Views: 227

Who provides technical support? As a reseller, you will be responsible for providing general support to your customers. We will... Views: 225

Will my clients find out about me being reseller? We attempt to hide all mention and tracing of our brand so resellers enjoy maximum... Views: 226

Will you handle the billing to my customers? We do not get involved with your billing practices for your clients. For this reason you... Views: 231

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